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DonorFirst™ for Philanthropic Institutions
Manage Charitable Funds and Donor Experiences.
Improve donor development and retention with a personal and engaging online experience.
DonorFirst is the first Donor Experience Management Software™ in the market to deliver the optimal high-touch, high-efficiency experience that today's donors expect. It gives your donors the ability to access and manage their philanthropic account information online, anytime, and anywhere. It includes a unique donor engagement portal that facilitates communication between donors, your development staff, trusted advisors, and the causes they support. DonorFirst is the key to improving your donors’ giving experience and increasing overall development, loyalty, retention and support.
A better philanthropic platform for your foundation and staff.
Operational Efficiency – DonorFirst's self-service capabilities and streamlined workflow processes enhance staff efficiencies and reduce overhead.
Brand Customization – Every DonorFirst deployment is configured to match your organization’s look and feel, and can be sub-branded for special donors or supporting organizations as well.
Audit and Regulatory Support – DonorFirst automatically generates reports and puts full audit trail and grant documentation at your fingertips.
A better experience for your donors.
Self-Management Tools for Donors – Donors can see key account data, view grant activity, change passwords, initiate grant requests, receive feedback from grantees, add new users and create different levels of account access for family and trusted advisors.
Photos, News and Rich Content – DonorFirst delivers a wide variety of content and messages about specific programs directly to donors (or segments of donors) including photos, videos, blogs and RSS content from other web environments.
Easy Adoption and Use – Crown clients have experienced icreases in online utilization approaching 250% by adopting DonorFirst.